How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at 407/946/7173 with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

There may be limitations for shipping to P.O.Boxes, we will contact you if this issue arises for your shipment. Please note that in some countries a P.O. Box is required.

Refunds, returns, and exchanges

We accept returns up to 10 days after delivery, if the item is unused and in its original condition, and we will not refund any orders after 10 days of purchase and purchase is open.